FREQUENTLY ASKED

QUESTIONS

  • You can contact me through instagram @annieonevision or through email at anndirah.ar@annieonevision.com

  • You can either dm me on instagram or email me to schedule with me.

  • You can submit your payment through zelle or cashapp. Contact me for payment information.

  • A 30% initial payment of total cost is required to book a session (the initial payment is to prevent others from booking at the time you are schedule) and is non-refundable. The remaining balance is due before the day of your session. Failure to pay remaining balance before the time its due will result in automatic cancellation.

  • You’re allow to reschedule once for free as long as you reschedule within 72 hours (3 days) before your session. Additional rescheduling would require a new deposit.

  • For portraits and headshots, it takes up to 2 weeks to receive photos. If you need the photos expediated (2-3 days). For events, it takes up to 3 weeks to receive photos. All photos would be sent through a link.

  • The number of photos you get depends on the package you choose. Check to see what package you chose.

  • The initial payment will not be refunded due to it being non-refundable. Any other payments made after the initial payment will be refunded.

  • Initial payments are non refundable. Any other payments made after initial payment is refundable if service hasn’t been performed.

  • You have a 15 minutes grace period. After that is a $10 late fee every 10 minutes. Please communicate if you’re going to be late.

  • Yes, I charge a travel flat fee of $25 for locations that are located more than 20 miles from Lithonia.